Return Policy

We offer a unique and hassle-free return and exchange policy to ensure your satisfaction.

• No Questions Asked Returns: Return unopened main products within 15 days for a full refund.
• Try Before You Commit: Use the 3ML pocket carrier. Return unopened main bottles if unsatisfied.
• Extended Return Period: Loyal customers enjoy a 15-day return window.
• Easy Returns: Fill out the included Return Form and send it back with the product and invoice.

Exchanges

• Easy Returns: Customers cover return shipping costs. Contact us for further instructions.
• Hassle-Free Exchanges: Shipping costs for new orders are covered by the customer.
• Shipping Restrictions: Remote areas may experience longer delivery times.

Refunds

• Quick Processing: Refunds processed within 7 working days upon product receipt.
• Tester Boxes: Non-refundable, provided solely for testing.
• Damaged/Wrong Items: We cover return shipping for damaged or incorrect products.

Shipping

• High-Value Orders: Orders above Rs.10,000 require 50% advance payment.
• Standard Shipping: 3-5 days, Rs.200 for orders below Rs.3,000. Free for orders above Rs.3,000.
• Express Shipping: 1-2 days, Rs.600 for all orders.
• Processing Time: Orders processed within 1-2 business days.
• Tracking: Receive tracking details via email once shipped.
• Address Changes: Contact us promptly to modify the address if not yet shipped.